Website Bergen Photo 2I am a Postdoctoral Researcher at City University of London Division of Health Services Research and Management. I received my PhD from the University of California Los Angeles Department of Sociology in 2019. My research and teaching interests include physician-patient communication, qualitative-quantitative mixed methods research, and healthcare provision for vulnerable communities.

I have a strong commitment to improving the health and wellbeing of communities by identifying straightforward, communications-based interventions to improve healthcare provision. At the same time, my research speaks to a broader social agenda by exposing the social interactional processes that underlie disparities in patients’ experiences of a stratified healthcare system.

My work combines an inductive observation-based approach to identifying relevant interaction with a subsequent quantitative approach to coding and modeling on video data. I aim to addresses on the role of context in the study of social interaction both at the macro level of participant demographics and institutional structure, and at the mezzo level of overlying agendas and projects in interaction.